File Server Stabilisation
Use Case


SOLUTION: Flexible Consultancy Services

Sector: Retail

Elevating Data Management Strategy: Harnessing Cloud Storage for Legacy Unstructured Data

The Client

The customer was a global online fashion and cosmetic retailer shipping to all 196 countries from fulfilment centres around the world.

The Challenge

In the ever-evolving landscape of e-commerce, the customer found itself facing a critical technological challenge. Over the years, the company had significantly underinvested in storage strategy and technologies, leading to a precarious situation where business-critical data was inadequately managed. Due to a lack of a clear data classification strategy, the data was insufficiently catalogued and stored on physical servers scattered in inappropriate locations, exacerbating the business’ vulnerability. The potential business exposure became evident as backup drives reached their capacity, frequently failing to complete within their allocated time windows. As a global operator the customer was potentially exposing itself to substantial risk. A single critical incident, such as a fire, drive failure, or cyber security breach, could have been a potential catalyst for the permanent loss of business-critical files.

Platform Smart’s Solution Overview

To address the pressing challenges faced by the customer, Platform Smart's applied its unique flexible consulting solution. The approach was anchored in an intelligent data management and storage strategy that optimized existing resources while introducing new storage protocols and processes. By reorganizing storage resources more effectively and managing multiple instances of storage applications efficiently during periods of abundant bandwidth, Platform Smart unlocked untapped potential. Additionally, the implementation of deduplication technology significantly streamlined operations by eliminating historically redundant data, allowing server processes to run with enhanced efficiency, and ensuring the prioritization of business-critical data.

Furthermore, the comprehensive solution encompassed the integration of a new reporting system. This reporting solution provided invaluable insights into critical data sets and facilitated the replication of over 100 million files.

The Outcome

Platform Smart’s implemented solutions were highly successful. The primary objective of securing a safe, complete copy of business-critical operational data offsite was achieved, further strengthened by the introduction of a comprehensive data categorisation and management strategy. In addition, the enabling of cloud-based replication played a pivotal role in facilitating the seamless replacement of physical servers. These outcomes not only enhanced data security but also fortified the business's ability to adapt and scale in a dynamic digital landscape.

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